Welcome to MeetTurtle ("MeetTurtle", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the MeetTurtle website (https://meetturtle.com/?lang=english) (the "Site") and all its related services (collectively, the "Services").
1. Agreement to Terms
By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Services.
2. User Accounts
3. User Content
4. Acceptable Use
5. Intellectual Property
6. Termination
7. Disclaimers
8. Limitation of Liability
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
10. Entire Agreement
These Terms constitute the entire agreement between you and MeetTurtle with respect to the use of the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on the Site. Your continued use of the Services after the posting of the revised Terms constitutes your acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at webmaster@meetturtle.com.
Terms and Conditions for Closed Prepaid Payment Instrument (PPI) on MeetTurtle.com
1. Introduction
Welcome to MeetTurtle.com. By using our e-wallet and Prepaid Payment Instrument (PPI) services, you agree to abide by these Terms and Conditions. Please read them carefully before proceeding.
2. Definition of Closed PPI
The e-wallet provided on MeetTurtle.com is a closed Prepaid Payment Instrument (PPI). This means that funds stored within the e-wallet can only be used for transactions on MeetTurtle.com and cannot be used for transactions with third-party merchants or withdrawn as cash.
3. Eligibility
To use the e-wallet, you must:
a. Be at least 18 years old.
b. Register with a valid account on MeetTurtle.com.
c. Agree to provide accurate and complete personal information as required by applicable regulations.
4. Loading Funds
Users may load funds into their e-wallet through the available payment methods on MeetTurtle.com. All loaded amounts are non-refundable and can only be used for transactions within the platform.
5. Usage and Restrictions
a. The e-wallet can only be used for purchases, subscriptions, or services available on MeetTurtle.com.
b. Funds cannot be transferred to another user or external account.
c. MeetTurtle.com reserves the right to impose limits on the maximum balance and transaction amounts in accordance with applicable regulations.
6. Validity and Expiry
a. Funds in the e-wallet may have an expiration period, which will be communicated at the time of loading.
b. Expired balances cannot be reclaimed or refunded.
c. Inactive accounts for a specified period may lead to the suspension or forfeiture of the balance, subject to regulatory guidelines.
7. Fees and Charges
MeetTurtle.com does not charge any fees for maintaining the e-wallet; however, applicable charges may be imposed for certain services, such as account reactivation, in accordance with our policies.
8. Security and Fraud Prevention
a. Users are responsible for maintaining the confidentiality of their account credentials.
b. Any unauthorized access or fraudulent transactions should be reported immediately to MeetTurtle.com.
c. MeetTurtle.com reserves the right to suspend or terminate accounts found to be engaged in fraudulent activities.
9. Refund and Cancellation Policy
a. Transactions made using the e-wallet are final and non-refundable unless otherwise stated by MeetTurtle.com.
b. In cases of failed transactions where the amount is deducted but the service is not provided, MeetTurtle.com will initiate a refund to the e-wallet balance after verification.
10. Dispute Resolution
In case of disputes related to e-wallet transactions, users may reach out to our support team at [support email]. MeetTurtle.com will investigate and attempt to resolve disputes within a reasonable time frame.
11. Compliance and Regulatory Adherence
MeetTurtle.com operates the e-wallet in compliance with applicable laws and regulations governing closed PPIs. Users must adhere to all legal requirements and policies set forth by MeetTurtle.com.
12. Changes to Terms and Conditions
MeetTurtle.com reserves the right to modify these terms at any time. Users will be notified of any significant changes, and continued use of the e-wallet constitutes acceptance of the updated terms.
13. Contact Information
For any queries or concerns regarding these terms, users may contact us at webmaster@meetturtle.com