Terms of Use

MeetTurtle Terms of Service

Welcome to MeetTurtle ("MeetTurtle", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the MeetTurtle website (https://meetturtle.com/?lang=english) (the "Site") and all its related services (collectively, the "Services").

1. Agreement to Terms

By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Services.

2. User Accounts

  • You may be required to create an account to access certain features of the Services.
  • You are responsible for maintaining the confidentiality of your account information, including your username and password.
  • You are also responsible for all activity that occurs under your account.

3. User Content

  • You are responsible for any content you post, upload, or share on the Services ("User Content").
  • You retain all ownership rights to your User Content. However, by submitting User Content, you grant MeetTurtle a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, translate, and distribute your User Content on the Services.
  • You agree not to post any User Content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, or racially or ethnically offensive.

4. Acceptable Use

  • You agree to use the Services only for lawful purposes.
  • You agree not to use the Services in any way that could damage, disable, overburden, or impair the Services or any server or network connected to the Services.
  • You agree not to interfere with the use and enjoyment of the Services by any other user.
  • You agree not to use the Services to gain unauthorized access to any computer system or network.

5. Intellectual Property

  • The Services and all content included on the Services, including text, graphics, logos, images, and software, are the property of MeetTurtle or its licensors and are protected by copyright, trademark, and other intellectual property laws.
  • You may not use any content on the Services without the prior written permission of MeetTurtle.

6. Termination

  • We may terminate or suspend your access to the Services at any time, for any reason, or no reason at all.

7. Disclaimers

  • THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
  • WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
  • WE DO NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.

8. Limitation of Liability

  • WE WILL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

10. Entire Agreement

These Terms constitute the entire agreement between you and MeetTurtle with respect to the use of the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on the Site. Your continued use of the Services after the posting of the revised Terms constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at webmaster@meetturtle.com.

Terms and Conditions for Closed Prepaid Payment Instrument (PPI) on MeetTurtle.com

1. Introduction
Welcome to MeetTurtle.com. By using our e-wallet and Prepaid Payment Instrument (PPI) services, you agree to abide by these Terms and Conditions. Please read them carefully before proceeding.

2. Definition of Closed PPI
The e-wallet provided on MeetTurtle.com is a closed Prepaid Payment Instrument (PPI). This means that funds stored within the e-wallet can only be used for transactions on MeetTurtle.com and cannot be used for transactions with third-party merchants or withdrawn as cash.

3. Eligibility
To use the e-wallet, you must:
a. Be at least 18 years old.
b. Register with a valid account on MeetTurtle.com.
c. Agree to provide accurate and complete personal information as required by applicable regulations.

4. Loading Funds
Users may load funds into their e-wallet through the available payment methods on MeetTurtle.com. All loaded amounts are non-refundable and can only be used for transactions within the platform.

5. Usage and Restrictions
a. The e-wallet can only be used for purchases, subscriptions, or services available on MeetTurtle.com.
b. Funds cannot be transferred to another user or external account.
c. MeetTurtle.com reserves the right to impose limits on the maximum balance and transaction amounts in accordance with applicable regulations.

6. Validity and Expiry
a. Funds in the e-wallet may have an expiration period, which will be communicated at the time of loading.
b. Expired balances cannot be reclaimed or refunded.
c. Inactive accounts for a specified period may lead to the suspension or forfeiture of the balance, subject to regulatory guidelines.

7. Fees and Charges
MeetTurtle.com does not charge any fees for maintaining the e-wallet; however, applicable charges may be imposed for certain services, such as account reactivation, in accordance with our policies.

8. Security and Fraud Prevention
a. Users are responsible for maintaining the confidentiality of their account credentials.
b. Any unauthorized access or fraudulent transactions should be reported immediately to MeetTurtle.com.
c. MeetTurtle.com reserves the right to suspend or terminate accounts found to be engaged in fraudulent activities.

9. Refund and Cancellation Policy
a. Transactions made using the e-wallet are final and non-refundable unless otherwise stated by MeetTurtle.com.
b. In cases of failed transactions where the amount is deducted but the service is not provided, MeetTurtle.com will initiate a refund to the e-wallet balance after verification.

10. Dispute Resolution
In case of disputes related to e-wallet transactions, users may reach out to our support team at [support email]. MeetTurtle.com will investigate and attempt to resolve disputes within a reasonable time frame.

11. Compliance and Regulatory Adherence
MeetTurtle.com operates the e-wallet in compliance with applicable laws and regulations governing closed PPIs. Users must adhere to all legal requirements and policies set forth by MeetTurtle.com.

12. Changes to Terms and Conditions
MeetTurtle.com reserves the right to modify these terms at any time. Users will be notified of any significant changes, and continued use of the e-wallet constitutes acceptance of the updated terms.

13. Contact Information
For any queries or concerns regarding these terms, users may contact us at webmaster@meetturtle.com